Refund policy
Return & Size Exchange Policy
Thank you for shopping with us.
We do not accept returns or offer refunds on any products once sold. However, we do offer a size exchange facility under the following conditions:
Size Exchange Policy:
- Exchanges are allowed only for size-related issues.
- Customers must request an exchange within [1–3 days] of delivery.
- The item must be unused, unworn, unwashed, and in its original packaging with all tags intact.
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Exchange is subject to product availability. If the requested size is not available, we may offer an alternative product or refund.
Exchange Process:
- To request an exchange, please contact us at athlizzteam@gmail.com with your order details.
- we will arrange a pickup after the request is made, but customer is responsible to keep the item ready and packed.
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Damaged or Incorrect Items:
If you receive a damaged or wrong item, please notify us within [24–48 hours] of delivery with proof (photos/video), and we will resolve the issue promptly.By placing an order on our store, you agree to this policy.